Exchanging withdrawn banknotes and coins
Exchange of old banknotes and coins can be made both by post or in person. Find out how to and what you can exchange at Norges Bank here.
Transfer to bank account
If you prefer, the exchanged amount can be transferred to your bank account. For amounts over NOK 7,000, transfer to bank account is required. For bank transfer, please send money and completed form by post or deliver to Norges Bank's head office in Oslo. Please fill out the form in advance when delivering to the head office.
Here is a short guide on how to fill out the form and deliver it to Norges Bank
Over the counter
You can exchange withdrawn banknotes at our depots in Oslo, Stavanger, Bergen, Trondheim and Tromsø every weekday between 9 am and 3 pm CET.
You can exchange up to 7,000 kroner over the counter. See information about transfer to bank account if you are exchanging more than 7,000 kroner.
Valid identification is required for all exchanges over NOK 1,000.
Withdrawn banknotes and coins only
Norges Bank ONLY exchanges withdrawn banknotes and coins.
Norges Bank does NOT exchange current banknotes or coins.
Norges Bank exchanges banknotes and coins at face value. Some denominations may have collector value that is higher than their face value. A coin dealer will be able to advise you.
Payment will be made to the bank account specified on the form, normally within two weeks. Amounts over 8000 kroner can take 8-16 weeks.
Contact
Send by post to:
Norges Bank
K&D
P.O. Box 1179 Sentrum
0107 Oslo
Phone:
+47 901 48 659 (09:00 – 10:30 and 11:30 – 15:00 CET)
E-mail:
KBkontroll@norges-bank.no
Norges Bank' depots:
Address and contact information for all depots in Norway
Opening hours at depots:
All work days from 9 a.m. to 3 p.m.