Staff Memo 5/2009

Costs in the Norwegian payment system: questionnaires

by Olaf Gresvik and Harald Haare, Norges Bank Financial Stability, Payment Systems Department

In this memo, questionnaires for the study: “Costs in the Norwegian payment system” are shown. The study included three surveys, towards Merchants, Households and Banks.

In addition to the results from the three surveys, public statistics from Norges Banks “Annual Report on Payment Systems 2007” and Statistics Norway were used in the analysis.

For details on the results, see Staff Memo 4/2009: “Costs in the Norwegian Payment System” and Staff Memo 6/2008: “Payment Habits at Point of Sale

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