Members of the public wishing to redeem withdrawn (no longer valid) notes and coins, i.e. no longer legal tender, are requested to go to their bank or Norges Bank in Oslo.
Business hours for redemption of notes and coins at Norges Bank are Monday to Friday between 10am and 2pm. The office is closed on Christmas Eve, New Year’s Eve and the Wednesday before Maundy Thursday.
Norges Bank's head office in Oslo:
Norges Bank's head office, P.O. Box 1179 Sentrum, 0107 Oslo, Norway
Visiting address: Bankplassen 2
Members of the public may also contact NOKAS in Bergen, Stavanger, Tromsø and Trondheim.
Norges Bank depots operated by NOKAS:
Tromsø
P.O. Box 489, 9255 Tromsø, Norway
Visiting address: Bankgata 9/11
Trondheim
7005 Trondheim, Norway
Visiting address: Peter Eggesplass 2
Bergen
P.O. Box 4132 Dreggen, 5835 Bergen, Norway
Besøksadresse: Bradbenken 1
Stavanger
P.O. Box 210, 4065 Stavanger, Norway
Visiting address: Strandsvingen 10
If you are unable to come to Norges Bank, you can send your notes/coins through the post as an insured letter, with the following information enclosed:
- Name, address and telephone number
- Bank account number*
- A photocopy of valid identification (passport driving licence, bank card with photograph) must be enclosed with amounts above NOK 10,000
Post offices will provide information about the rules and cost of sending money by post. Send the money to:
Norges Bank, KB
P.O. Box 1179, Sentrum
0107 OSLO, Norway
* If required, Norges Bank will make further enquiries according to provisions in the Money Laundering Act and will then determine whether the customer’s bank account can be credited for the amount in question. Persons outside Norway must provide their bank account’s IBAN and SWIFT code (BIC).